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208.773.7531

Meet Our Team

  • Aimee Delavan

    President
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Aimee Delavan is the President of Insurance Shoppe and has been in the insurance industry since 2001. Aimee is extremely involved in the community; she is a River City Leadership Academy alumnus, 2015 President of Business Networking International, Post Falls Kiwanis member, and a member of Post Falls Women in Business.

    Outside of the insurance industry, Aimee enjoys backpacking, skiing, reading, and she is learning to sew. She has been happily married for twelve years and has two wonderful children. 

  • Melinda Thomas

    Manager of Operations
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Melinda is the office manager and a personal lines agent. She has been in the insurance industry and with Insurance Shoppe since 2005.

    Outside of work, Melinda loves spending time with her husband in the woods target practicing, hunting, fishing, camping, and they recently joined a riding group spending most weekends on the trails in their UTV. Other interests include NASCAR, football, painting, and visits with their 6 adult children.

  • Sally Hart

    Commercial Lines Agent
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Sally is a commercial lines Agent at the Insurance Shoppe and has been in the insurance industry since 1994. Sally is a dedicated member of the Post Falls Rotary Club and she volunteers at the Post Falls Senior Center Board of Directors.

    When Sally isn’t at work, she loves to go camping, BBQ, and watch Seahawks football. She is married and has three children (Carson, Emily, and Avery), four step-children (Nathan, Brittiany, Nick, and Mia), and two grandchildren (Allison and Max). 

  • Amanda Frazier

    Personal Lines Agent
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Amanda is a personal lines agent at the Insurance Shoppe and has been in the industry since 2007.  Amanda has recently joined BNI-Business Network International.

    When Amanda isn’t working she enjoys camping, spending time with family and friends and watching the 49ers.  She and her husband Dale have been married almost 20 years and have two dogs Sara and Zoey.

  • Carrie Parigrew

    Personal Lines Agent
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Carrie comes from a family of insurance agents and has been in the business herself since 2016. She joined the Insurance Shoppe staff in July, 2017.

     

    In her spare time she enjoys spending time with her family, camping with friends, going on hikes in beautiful Coeur d’Alene or just spending an evening in with her cat.

  • Cassandra Kennedy

    CSR
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Cassandra is our customer service representative.  She greets clients with a smile and a helping hand.

    Outside of work, Cassandra enjoys outdoor sports such as boating, fishing, and target shooting. She and her husband Chris have three dogs, Daisy, Roxy, and Benny.

    Having moved from Northern California to North Idaho in 2014, Cassandra is still a strong supporter of the San Francisco Giants.

  • Nicole Gust

    Receptionist
    Office: 208-773-7531
    Fax: 866-800-5014
    755 N. Regal Street
    Post Falls ID 83854
    Get Directions >>

    Nicole is the newest member of our team. She is excited to learn the insurance industry and helping customers.

    When Nicole isn’t working, she’s fishing, camping, spending time with family, and enjoying life in the country. She is married and has three daughters (Victoria, Madison, and Kendall), two step-children (Rob and Jenna), and a granddaughter (Emma).